Privacy Policy

Last Updated: 2026

1. Information We May Collect

Depending on how you use our website, we may collect information such as:

• Full name

• Mobile number

• Email address

• Gender, where requested

• Address

• City

• District

• PIN code

• Course and order information

• Account and course-access information

• Customer-support communications

• Transaction-related information

• IP address

• Browser and device information

• Website usage information

We collect information that is reasonably necessary for providing our website, courses, customer support, and related services.

2. How We Use Your Information

Your information may be used to:

• Process course purchases

• Confirm payments

• Create or manage your learning account

• Provide course access

• Send course-related communications

• Respond to customer-support requests

• Process eligible cancellation or refund requests

• Improve our website and educational services

• Maintain transaction records

• Meet applicable legal or regulatory requirements

• Prevent misuse or fraudulent activity

3. Payment Security

Payments may be processed through Razorpay or another authorized payment gateway.

We do not intentionally store sensitive payment credentials such as:

• Full card numbers

• CVV

• UPI PIN

• Internet banking passwords

Payment information is handled by the applicable payment gateway according to its own security and privacy practices.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be shared with trusted service providers when necessary to:

• Process payments

• Provide website functionality

• Deliver course access

• Provide technical support

• Maintain website infrastructure

• Comply with legal obligations

We only aim to share information that is reasonably necessary for the relevant purpose.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet-based system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to support website functionality, improve user experience, understand website usage, and maintain essential features.

You may control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

7. Data Retention

We retain information only for as long as reasonably necessary for legitimate business, educational, customer-support, accounting, legal, security, and regulatory purposes.

8. Your Rights

Subject to applicable law, you may contact us regarding your personal information and request:

• Access to information we hold about you

• Correction of inaccurate information

• Updates to your information

• Clarification regarding how your information is used

9. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address the situation.

10. Third-Party Websites and Services

Our website may use or link to third-party services such as payment gateways or other external platforms.

Their privacy practices are governed by their respective privacy policies.

We recommend reviewing the privacy policies of such third-party services before using them.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revised version will be published on this website with an updated date.

12. Contact Us

For privacy-related questions or requests:

The Urban Gujarat Financial Services

Near Nagarpalika, Shankarpara, Halvad
Surendranagar, Gujarat – 363330

Email: vjgoswami9043@gmail.com
Mobile: +91 91048 45035

The Urban Gujarat Financial Services

Financial Education • Financial Literacy • Responsible Learning